Customer Satisfaction Statement:

 1. We do all our own garment printing. You will deal with the people that do the work at their location, period.

 2. If we ever mess up your order, we replace it. Whatever it takes to "Make it right".

 3. If you want an exact re-order printed, small minimum quantities apply; 12 per color. 1 color, 1 side = 12 min, 1 color, 2 sides = 24 min. 2 color, 1 side = 24 min. Your price is typically less per shirt on reorders because the reset fee is less than your original setup costs.

 4. If you pay us for art, you own it and may take it with you or receive it with your shipment. The screens remain our property but won't be used for anyone else.

 5. Our turn-a-round is 5 to 10 working days. We have a RUSH CHARGE if you want it sooner.
A flat charge of 15%.

 6. We can supply references when we verify your identification.

 7. Our prices are "Middle of the road" We do not compete to be the cheapest, but we are quite busy.

 8. We will be honest with you and not make excuses. We will do everything within our power to make sure you get your shirts on time even if we have to work late or rush ship them to you at our extra cost.

 9. Your order will be bundled neatly in dozens maximum and packed neatly in the boxes. The boxes will be marked with the sizes contained within, and a packing slip detailing the sizes contained in each box will be attached to box #1.

 10. If you find any aspect of our business relationship that could be improved, we are ALL ready to listen, write it down and act on it, the best we can.

We want your business, we respect your time and we will respond immediately in a polite and friendly manner, this is our promise to you, and thank you, to all of you who know us already.

-Mark Brown, Owner.